Frequently Asked Questions


Who hosts the MT Printportal?
The Printportal is managed by a third-party vendor, Schmid-Fehr. Schmid-Fehr is a trusted, long-standing supplier of METTLER TOLEDO based in Goldach, Switzerland.

How do I order something on the MT Printportal?
You need to set up your user account on your first visit to the shop. Please do not order under another name. You can then select the desired items and place them in the shopping basket. Payment can be made with a corporate credit card.

How do I inquire about an existing order?
Please send an e-mail to info@mt-printportal.com with the order or article number. Without one of these numbers your question cannot be answered.